Definition: A call center is a call center agent that terrestrial telephone incoming calls for a company or organization. Inbound call center agents often provide customer service and technical assistance to callers but can also sell products and services or make appointments. A call center may be a traditional call center or virtual call center.
Advantages: Your own call center at home Set
Also known as: customer service center, voicemail, phone banking, telephone banking
Alternative spellings: Inbound Call Center
Common Misspellings: in-bound call center
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