Definition: A call center is a call center agent, where phone field only incoming phone calls for a company or organization. Inbound Call Center Agents often provide customer service and technical assistance to callers but can also sell products and services or appointments. A call center may be a traditional call center care or a virtual call center.
More: Creating your own call center at home
Alias: Customer Service Center voice mail, phone banking, telephone banking
Variations: Inbound Call Center
Common Misspellings: call center in related
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